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Key dates for your switch

In Switzerland, you can switch your basic health insurance once a year. You can cancel your policy by 30 November and switch to a new insurer from 1 January.

30 September

Supplementary Insurance

Last day to cancel most supplementary insurances. These fall under the VVG and often have longer notice periods (usually 3 months).

30 November

Basic Insurance

Final deadline to cancel your basic insurance. In case of premium increases, you have a special cancellation right (30 days after notification).

1 January

Coverage starts

Your switch becomes officially effective. Ongoing treatments are seamlessly taken over by your new basic insurer.

What steps do I need to follow when switching?

1

Choose your new health insurer

Compare premiums, insurance models, and service quality. Pay close attention to your region and desired deductible level.

2

Submit application to new insurer

Fill out the application completely. Note that supplementary insurance applications often require a health questionnaire.

3

Wait for confirmation

Crucial step: Wait until you receive written acceptance from your new insurer before cancelling your old policy.

4

Cancel your old health insurance

Submit your cancellation in writing by November 30th. Use registered mail or an email with read receipt confirmation.

5

Verify cancellation confirmation

Check that the cancellation has been correctly confirmed and that all dates and deadlines match perfectly.

Is switching worth it? Savings examples.

Saving on health insurance premiums is concretely measurable. See how much Swiss households can save annually by switching insurers.

SituationOld PremiumNew PremiumSavings
Single person (25 years old, Zurich)CHF 380.-CHF 310.-CHF 840.- / year
Family (2 Adults, 2 Children, Bern)CHF 1'150.-CHF 980.-CHF 2'040.- / year

Example calculation based on publicly available premiums 2025/2026. Actual savings vary depending on deductible, insurance model, and location.

Choosing the right deductible

When switching health insurance, you can also adjust your deductible. Your choice of deductible has a massive impact on your premium.

Lowest Deductible (CHF 300)

A general rule of thumb in Switzerland: Choose the lowest deductible of CHF 300.- if you anticipate high healthcare costs (exceeding CHF 1'800.- to 2'000.-) in the upcoming year.

  • Highly recommended for chronic conditions or regular, predictable medical treatments.
  • Provides full cost control and minimizes your overall financial risk.

Highest Deductible (CHF 2'500)

If you are healthy and rarely visit the doctor, the highest deductible of CHF 2'500.- is generally the best choice. This maximizes your monthly premium discount.

  • Recommended for young, healthy individuals without foreseeable medical expenses.
  • Results in significant annual savings on your basic monthly premium.

Why switch with PrimAI?

Our FINMA-registered service takes care of the entire switching process.

100% Free Service

No hidden fees. PrimAI's switching service is completely free of charge for you.

Fully Independent

Zero insurance bias. Our AI objectively finds the absolute best market offer.

Fully Automated

Cancellations, applications, deadline tracking – we handle all the heavy lifting.

Perfect for Families

We perfectly optimize and coordinate the transition for the entire family structure.

Switching as a Family

Family health insurance switches require special attention because each member is insured individually. PrimAI coordinates the entire switch for your family. Each person requires a separate cancellation, and children can be insured with different companies than parents.

Pro Tip: It often makes financial sense to insure children with cheaper providers, while adults secure better conditions elsewhere. PrimAI automatically calculates the optimal combination while factoring in all applicable family discounts.

Guides for your current insurer

Currently insured with a specific health insurer? Find our detailed step-by-step guides for cancelling and switching here.

Frequently asked questions about switching health insurance

When is the official deadline to switch my health insurance in Switzerland?
You can switch your mandatory basic health insurance (KVG) annually on January 1st, provided you cancel your current policy by November 30th. In the event of a premium increase, you are granted a special 30-day cancellation right.
How long does the entire insurance switching process take?
The actual switch becomes effective on January 1st. PrimAI initiates the preparation process as early as October to ensure all complex deadlines are strictly met and your transition is 100% seamless.
Can I switch insurers if I am currently undergoing ongoing medical treatment?
Yes, absolutely. By law, ongoing medical treatments are seamlessly taken over by your new basic health insurer. There are strictly no waiting periods or coverage exclusions for the basic insurance (KVG).
What happens to my supplementary insurance policies when I switch?
Supplementary insurances (VVG) are legally independent from your basic insurance. You can choose to keep them with your old provider or switch them separately. PrimAI will advise you on the optimal combined setup.
Does PrimAI truly handle the entire switching process for me?
Yes, PrimAI handles the complete process end-to-end: drafting the cancellation for your old insurer, submitting the new application, monitoring strict legal deadlines, and handling all communication. You receive all official documents in CC.
What are the specific notice periods if I want to increase or decrease my deductible (Franchise)?
If you wish to lower your deductible for the upcoming year, you must formally notify your health insurer by November 30th. If you wish to increase your deductible, you have until December 31st.
Who pays for outstanding medical and hospital bills during the transition period?
Any ongoing invoices for treatments that occurred prior to January 1st will still be processed and paid by your old health insurer. Your new insurer is only responsible for treatments occurring from January 1st onwards.
Do I need to proactively inform my doctor about my change in health insurance?
Yes, during your first doctor's visit in the new year, you should present your new insurance card or inform the receptionist of your new provider so that invoices are correctly addressed.
Krankenkasse wechseln 2026 – Schritt-für-Schritt Anleitung | PrimAI